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  • Another way of doing consulting.

SUCCESSFUL STORIES

TOTTO

Totto expands functionalities to reach customers efficiently and effectively
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“At Totto we work with Microsoft AX. Our market, its evolution and the needs to work with our clients in an efficient and effective way, means that we have had to carry out evolutions, integrations, modifications and customizations on our ERP”

Carlos Martinez
CEO of Totto Spain

The brand is present in more than 45 countries in Latin America, Europe, the Middle East and Africa

For several years, Microsoft Dynamics AX has been the business management solution chosen by Totto. The natural evolution of the business and the need to provide an efficient and top quality service to customers has been the reason for making the leap to new integrations, modifications and customizations on this ERP.

Emiral has implemented two new functionalities, which are added to those that the company already had: logistics management and mail pool.

Two new features: logistics management and mail pool

Totto had the need to integrate several well-known logistics operators in order to print their labels directly in the warehouses of the backpack distribution company and thus be able to avoid relabeling the merchandise when they arrived at their bases.

As for the mail pool, the development was made to facilitate the sending of information and documentation (delivery notes, invoices, etc.) to its clients. With the help of Emiral, an email pool system was developed where the emails to which they should be sent were configured for each client and for each type of document. These shipments can even be configured automatically from time to time or even send all the documents in the same email.

“We have managed to reduce the delivery times of our products to our customers by eliminating the re-labeling of transport agencies. In addition, we have managed to keep the client constantly informed about their orders and we include documentation such as invoices and delivery notes”

Carlos Martinez

CEO of Totto Spain

On this path Totto has chosen Emiral

The work of the technology consultant focuses on providing technical support, training the internal team of the marketer, resolving incidents that may arise on a day-to-day basis, and consulting to propose improvements.

From Emiral, the company highlights its professionalism, attention and the speed with which they adapt to the needs required at all times.

Looking to the future, we are turning all the evolutionary efforts within the company towards solutions to connect our systems with other external ones.


Carlos Martinez
CEO of Totto Spain